Privacy Policy

Effective Date: March 22, 2026

This Privacy Policy describes how Deven Rodriguez LLC ("Company," "we," "us," or "our"), operating as InboxSDR ("InboxSDR"), collects, uses, and shares information when you use our website at inboxsdr.ai and our AI-powered email reply management platform (collectively, the "Service").

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and billing information (processed through our third-party payment processor).

Email Data: To provide the Service, we process cold email replies that are sent to InboxSDR via webhook integrations with platforms such as Instantly, Smartlead, Lemlist, and EmailBison. This includes the content of email replies, sender information, timestamps, and associated metadata. We use this data solely to power the Service's AI reply, intent scoring, and follow-up features.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, actions taken, browser type, device type, IP address, and referring URLs.

Analytics Data: We use Google Analytics (GA4) to understand how visitors use our website. This may include anonymized browsing behavior, session duration, and traffic sources.

Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service

Process and respond to cold email replies on your behalf using AI

Score reply intent and manage automated follow-up sequences

Process payments and manage your account

Send transactional emails (account confirmations, billing receipts, service updates)

Send marketing communications (only with your consent; you can opt out anytime)

Analyze usage to improve the Service

Detect, prevent, and address technical issues or abuse

Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers: Third-party vendors who help us operate the Service (payment processing, hosting, analytics, AI model providers). These providers are contractually required to protect your data and use it only to perform services on our behalf.

AI Processing: Email reply content may be processed by third-party AI model providers (such as Anthropic or OpenAI) to generate responses. This data is sent securely and is not used by these providers to train their models.

Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Email data processed through the Service is retained for the duration of your subscription and deleted within 90 days after account termination, unless a longer retention period is required by law. You may request earlier deletion by contacting us.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure hosting infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing communications

Request a copy of your data in a portable format

To exercise any of these rights, contact us at the email below.

7. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your data, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the email below.

8. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

9. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Deven Rodriguez LLC d/b/a InboxSDR Fort Lauderdale, FL Email: [email protected]